Problem: RBox Main Application User Interface not behaving as expected

Symptoms

• When using the Quick Fill feature you’re not able to saving changes.
• While creating a new Job, when you click the ‘Start Processing’ or ‘Save’ options, nothing happens.  

Version
RBox Wx and higher.  

Operating System Platform
All supported OS platforms.

Status
Resolved  

Possible Causes & Solutions

• Cause: The browsing history cache of Google Chrome browser needs to be cleared.
  
  Solution: Clear the browsing history cache of Google Chrome Browser and then re-login into RBox. Please refer to this article to learn how to do this: How to Clear History of Chrome Browser.
    

More Information
You may face issues in the main application User Interface (UI) of RBox if the browsing history cache of Google Chrome Browser has grown too big. 

You then need to perform the actions listed in the Causes & Solutions section above to fix the problem. It is recommended that you clear the browsing history at least once every alternate day.
 

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