Email Settings

You can control how email functionality works in RBox and for integration with external applications using the email-related settings provided in the System Configuration module.

Using User-created & System Provided Email Accounts
RBox comes with a set of pre-configured system email accounts to provide full email functionality out-of-the-box for multiple purposes including regular mail sending, mass mailing, transferring resumes from external email applications etc.

You can specify whether you want to use the system accounts for all these features or use your own email accounts configured in RBox.

Note that using system accounts for all scenarios will have a bearing on your cloud database size and regular cleanup may be required to keep the data size within limits as per your subscription.

Resume Inbox Functionality
RBox provides an internal email account pre-configured to receive resumes from all sources. Users with email clients such as Thunderbird, Apple Mail etc. can forward all email having resume content to this account; RBox periodically processes this account for resumes.

Email Data Cleanup
RBox provides scheduled as well as manual cleanup options to enable effective space management of your email data. This cleans up system provided as well as user-configured accounts (e.g. common sending account, mass mail, resume inbox, etc.) and ensures that data does not gather beyond a certain limit.

Common Tasks

1. Setting User/System Provided Email Accounts
2. Enable/disable Resume Inbox Functionality 
3. Specify Email Account for Resume Inbox Functionality 
4. Specify Email Account for Sending Notifications 
5. Configure auto-cleanup of Email Data

1. Setting User/System Provided Email Accounts

Follow these steps via a user login having administrative privileges:

- Point to the Tools menu and select 'System Configuration'.
- In the System Configuration Navigator, expand 'System Settings' and click on the 'Communication' data view.
- On the right pane in the 'Email' section, under 'Default Email Accounts':
- In 'Email Account to use for Sending Mail' select 'Always System Provided Account' to use the system email account in all situations. Select 'Default Email Account for User; System Provided Account if no Default' if the system email account should be used in case a user has not specified a default email account'.

- In 'Email Account to use for Sending Mass Mail' select 'System Provided Account' to use the system email account or select any of the user email accounts listed.

- Click the 'Save' button on the right.

2. Enable/disable Resume Inbox Functionality

Follow these steps via a user login having administrative privileges:

- Point to the Tools menu and select 'System Configuration'.
- In the System Configuration Navigator, expand 'System Settings' and click on the 'Resume Inbox' data view.
- On the right pane, tick 'Disable Resume Inbox functionality' to disable it, to enable it un-check the option.

- Click the 'Save' button on the right.

3. Specify Email Account for Resume Inbox Functionality

Follow these steps via a user login having administrative privileges:

- Point to the Tools menu and select 'System Configuration'.
- In the System Configuration Navigator, expand 'System Settings' and click on the 'Resume Inbox' data view.
- On the right pane click on 'Email' section.
- In the 'Default Email Accounts' section:
- In the 'Email Account to use for Resume Inbox functionality' drop-down, select 'System Provided Account' to use the system email account for this or select any other user email account that is listed.
- Click the 'Save' button on the right.

4. Specify Email Account for Sending Notifications

Follow these steps via a user login having administrative privileges:

- Point to the Tools menu and select 'System Configuration'.
- In the System Configuration Navigator, expand 'System Settings' and click on the 'Communication' data view.
- On the right pane click on 'Email' section.
- In the 'Default Email Accounts' section:
- In the 'Email Account to be used for Sending Notifications' drop-down, select 'System Provided Account' to use the system email account for this or select any other user email account that is listed.
- Click the 'Save' button on the right.

5. Configure auto-cleanup of Email Data

Follow these steps via a user login having administrative privileges:

- Point to the Tools menu and select 'System Configuration'.
- In the System Configuration Navigator, expand 'System Settings' and click on the 'Advanced' data view.
- On the right pane click on 'Email' section.
- In the 'Cleanup of System Accounts' section:
- In the 'Clean up Email Messages for Common Accounts Configured through System Options which are Older Than' drop-down, select the no. of days after which email messages for common email accounts should be cleaned up. Select 'Never' to disable auto-cleanup.
- In the 'Daily Background Clean up activity for Email and Temp data to be performed' drop-down, select the time for performing the email cleanup.
- Click the 'Save' button on the right.