Symptoms
- You keep getting one of these errors:
- “<component-name> component not found.”
- “<dll-name> dll not found”
- “Server execution failed”
Version
RBox Wx and higher.
Operating System Platform
All supported OS platforms.
Status
Resolved
Possible Causes & Solutions
- Cause 1: RBox Common Files directory is not added properly to the Windows PATH Environment Variable.
Solution: Add the RBox Common Files directory to the Windows PATH Environment Variable. Please refer to the document Add Path of Common Files Directory in Windows to learn how to do this.
More Information
The Common Files folder contains key internal files required by many RBox Components/Tools.
You may require to do this in some cases where a RBox Component such as the Outlook Addin is not functioning properly.
Related Resources
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